My bank manager came to visit me today. This was part of their relationship management campaign for high-priority clients. She needn't have troubled herself as it was a waste of time.

She hadn't bothered to work out what we do as a business. She hadn't managed to develop answers to the questions I'd posed (mainly about the Internet banking service which used to be moderately ok, but has now been reduced substantially since the NatWest/RBOS takeover). She managed to convince me to change banks, when I have the time and can be bothered. I hate wasting my time with fools.

Posted by nathan at April 1, 2003 08:48 PM

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